Payment

•  Accept all major credit cards as payment.

•  Unable to accept money orders or checks.

Shipping/Postage/Packaging

• Please note that we are a small team and we are unable to offer expedited shipping.

• Because of our size there are restrictions on shipping to certain states.

• We do not ship internationally.

• We typically ship once a week. All orders are carefully and lovingly packed. Lots of hard work goes into packaging your goods.

• All orders are shipped via UPS with tracking provided for UPS mailings.

• Please be sure your shipping address is correct, as we are not responsible for orders shipped to the wrong location. We are also not responsible for any additional postage required to re-ship the order if the package is returned to us due to an incorrect address given during checkout.

• Once your order has shipped, we’ll send you an email letting you know your package is on its way.  Though we don’t expect it to happen, we are not responsible for lost or damaged items.

We cannot offer refunds since each piece is unique, but we want you to be happy with your purchase. If you have any concerns please email us within three days of receiving your order at avhallstudios@gmail.com to discuss the details.